Tel: 337-519-6493 (Lauren)

Tel: 225-223-4393 (Rachel)

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FAQ

 

IS THERE A MINIMUM ORDER SIZE?
Yes, we have a $1,000 rental minimum which can go quite a ways! Our Truly Haute rental package includes our standard service fee (which includes one meeting or site visit, design, setup, lighting, and post-event breakdown), and a delivery/pickup fee. Other fees may be applicable if there are multiple venues, the venue has to be "flipped" or if there is extensive setup. If you don't reach our rental minimum, ask about our customer pickup or Hautie delivery packages!
 
DO YOU TRAVEL?
We LOVE to travel! Our travel fee starts at $200 if the event is more than 1 hour outside of Baton Rouge.


 

 

 

HOW DO I BOOK MY EVENT DATE?
You can fill out the questions on the contact page, or shoot us an e-mail with your event date and what you're looking for! Once we confirm that we are available and get a little more information about your event (either by e-mail, phone, or meeting), we'll send you an estimate. In order to reserve your date, we require 50% of the estimate as a deposit. Any changes to the estimate can be made up until 1 month prior to the event, when the final balance is due. 
 
WHAT FORM OF PAYMENT DO YOU ACCEPT?

We accept cash, check and credit card. You may make credit card payments on our booking system after you receive your invoice.
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CAN I SEE YOUR INVENTORY IN PERSON?

Yes! Our showroom is on Industriplex Blvd. in Baton Rouge, LA.  You can come by to see our rentals and we can mock up your designs to give you a better idea of how things will look. Meetings are by appointment only. E-mail us at info@trulyhaute.com to schedule.